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Support FAQ

General
Interface Customization
Windows Related
SGI Related
Installation







Where do I find the documentation?

You will find the bookshelf for TMP Vision® in the docs folder of the installation. The Help button on the upper right hand side of the TMP Vision® window can be used to launch the bookshelf. On a PC, the bookshelf is also available from the Programs menu. Start -> Programs ->TMP Vision -> 7.00 -> Bookshelf.



What programs can I use to view the postscript files that I created?

On SGI, use the xpsview program. Ghostscript is also available on most platforms. Adobe Acrobat Distiller will also convert Postscript files to PDF format.


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As of release 6.50, the size of the characters in the user interface changed. How can I adjust the size of the characters in the menu and dialog boxes?

On Unix/Linux systems, the user interface font size is controlled by the screenres variable in the TMP Vision settings file. The screenres variable specifies the screen resolution, relative to character display, in pixels/inch. Increasing this value effectively increases the size of the characters displayed on the screen.

To adjust the size, exit all TMP vision sessions and edit the file ~/.TMP_Vision/settings. Adjust the size of the variable screenres, save the file and restart TMP Vision. This will only affect the size of the characters used for the user interface menus and dialogs. It will not affect the size of FEA entity labels.

On Windows systems, the size of the characters in the interface is controlled by the Windows'
Display Properties->Appearance->Item->Menu settings
.



I have changed the default colors for TMP Vision® in my Viewx file but it does not seem to work?

Beginning with the release of TMP Vision 6.50, you can set user interface colors in the Preferences Dialog. Changes made in this dialog will take precedence over any settings specified in the Viewx file. The settings made using the Preferences Dialog are stored in the settings file.

On UNIX/Linux systems, the settings file is located in the .TMP_Vision directory which is located in the user's home directory. e.g.: ~username/.TMP_Vision/settings

On Windows systems, the settings file is located in the TMP_Vision folder which is located in the user's Application Data folder. e.g.: Documents and Settings\username\Application Data\TMP_Vision\settings

Note that TMP Vision writes the settings file each time the program exits. This means that you must exit TMP Vision before you manually edit the settings file, otherwise your changes will be overwritten when you exit the current session.


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Why are the lines that I create for an arbitrarily shaped HyperBox not displayed in TMP Vision 6.00 (native) on my Windows PC?

Display of arbitrarily shaped HyperBoxes requires a graphics adapter that supports OpenGL overlay planes and that support must be enabled. To enable the overlay planes on a typical device:

Right click on the desktop.
Select Properties.
Select the Settings tab.
Press the Advancedů button.
The next step will depend on your graphics card.

    You will want to Enable the OpenGL Overlay Bit Planes. (Video Overlay is a different feature and that function will not address this issue.)

    For NVIDIA cards:
    Select the Performance & Quality Settings
    Choose the View: Advanced Settings
    Set the Enable Overlay to On
Close the display dialog boxes and restart TMP Vision. You can still use the arbitrarily shaped HyperBox feature if your graphics card does not support overlay planes, it just will not display the lines. (Use the right mouse button to close the box.) Rectangular boxes should work on all graphics cards.


Why aren't rectangular HyperBox lines being displayed in TMP Vision 6.00 (native) on my Windows PC, even though I have enabled my OpenGL overlay planes?

The most common reason is that the graphics adapter is in an undesirable state. Many users have found that rebooting the machine will resolve the problem. If it does not, contact TMP with your adapter make, model and driver version number.

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On some SGI systems running IRIX 6.5.17f, I sometimes get “XIO: fatal IO error 134.” What should I do?

Restarting the window manager is a quick fix, but the problem will return. This bug was fixed in later releases of IRIX. SGI's IRIX patch 4967 was created for those wishing to stay at 6.5.17f. Contact TMP for more information.


On some SGI systems running IRIX 6.5.17f, TMP Vision® will not make an image based plot file. What should I do?

Restarting the window manager is a quick fix, but the problem will return. This bug was fixed in later releases of IRIX. SGI's IRIX patch 4967 was created for those wishing to stay at 6.5.17f. Contact TMP for more information.

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How do I get a login to download the latest version of the software?

Contact mark@tmpinc.com for an account.


Where can I find the FLEXlm documentation?

There are a number of options depending on your environment. For example, you can specify alternate ports if the default ports are in use. Begin by looking at the FLEXlm for End Users documentation at: http://www.macrovision.com/pdfs/flexlm_licensing_end_user_guide.pdf


What version of the FLEXlm TMP Vendor daemon is required to run the current release of TMP Vision® / SLIM?

Version 7.2i or newer is required.


How do I set up a FLEXlm license server on a PC?

Use these detailed instructions as a guide to set up a server.


Where do I get the TMP Vendor daemon?

The FLEXlm version 9.2 daemons for the seven platforms that we support can be accessed from the TMP Vision® / SLIM download page.


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